Staff Burnout in Health Services: How Human-Centred Design and Technology can help address this Growing CrisissfurtadoWed, 05/25/2022 - 12:31
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With the acute phase of the pandemic now over, the crisis of poor mental health continues to heave and swell in healthcare services across the world.
Already a concern long before Covid due to several factors including understaffing and the provision of complex care, burnout among health workers has increased exponentially as many thousands found themselves under a level of physical and emotional strain never experienced before.
This article explores the complexities of the burnout problem and its impacts on capacity, performance, and safety of care delivery. It also discusses how a rapid innovation approach combining system-wide, human-centred design, digital technology and business strategy can help address the issue.